Any person who wishes to use services of www.Generalbuyers.com must agree to terms and conditions of this Website. This Agreement is a binding condition between you and General Buyers.

 

Ownership

General Buyers is a trademark owned by URAS India. The trademarks, logos and service marks displayed on this site are registered under common law Trademarks of URAS India. Nothing contained on this site should be construed as granting, by implication, or otherwise, any license or right to use any of the Trademarks without the written permission of URAS India.

 

We shall not be liable for indirect, special, or consequential damages (or any loss of revenue, profits, or data) arising in connection with this Agreement or the Program, even if we have been advised of the possibility of such damages

 

License

We grant you a limited & non-exclusive license only for:

• Viewing the pages contained on the Site;
• Creating & Posting Enquiry using the tools available on the site.
• Participate in competitive bidding through the services and means provided by the website.

 

The applicability of this limited license is subject to and conditioned on the terms and conditions of this Agreement. This license terminates if you violate any terms and conditions of this Agreement. This license is non transferrable to any other person or party.

 

General Terms

• The consumer and the supplier should be at least 18 years or above to use the General Buyers website.
• General Buyers is not a traditional Auctioneer. It is created for the benefit of the common consumers to purchase products at the cheapest market rate through online reverse auction, also referred to as “On demand Reverse Auction”.
• This website is meant for purchase of new branded electronic products only.
• This website allows consumers to post enquiry of the products that he intends to purchase. The enquiry is circulated to the suppliers of the specific product. General Buyers is a platform wherein suppliers participates in competitive bidding to decide        “Best price of the product” through a reverse auction-style event commonly referred to as "reverse online auctions".
•  A consumer is defined as the person / party who has registered themselves as “Consumer” with General Buyers website.
•  A supplier is defined as the person / party who has registered themselves as “Supplier” with General Buyers website.
• All products are Cash On Delivery.
•  All suppliers are classified as either Local or Outstation, depending on the location of the supplier. 
•  No user is allowed to Disclose the Bidding price in Public / or using it for the purpose of negotiation in open market..
• It is the sole responsibility of consumer and supplier to ascertain the product specification and any guarantee / warranty. associated  with the product. General Buyers only acts as a mediator between consumer and supplier, hence we do not undertake any responsibility for guarantee / warranty claims.
• General Buyers do not undertake any responsibility if any wrong information is provided either by consumer or by supplier
• Any dispute arising between consumer and supplier has to be resolved by the two parties on their own. General Buyers will not be a part of the dispute in any form.
• Any product that is illegal or banned in the country according to the code of law shall not be sold through General Buyers.
• Consumer and supplier (party) using the General Buyers website shall under no condition are using the website to undertake any activity that is not legal under the law of the land. If either party uses the website for any such activity then General Buyers shall not   be held responsible for any such action, the onus of the entire action would rest on the parties concerned.

Consumers

• The reverse auction service offered by General Buyers is Free of Cost for Consumers. 
•  Inquiries once floated, the consumer shall have to purchase the product if at least 2 suppliers participate & a total of at least 3 bids are submitted by the end of auction.
• On finish of an auction event, the consumer has to raise the automated Purchase Order through General Buyers website only within 48 hours from the time of finish of auction.
• Non compliance of the above 2 clause might result in suspension and or termination of user ids.
• General Buyers shall notify the consumer only about the least bid supplier details.
• Consumer has the right to cancel an order if the supplier do not meet the requirement completely.
• All the products shall be Cash On Delivery
• All products come with Goods Delivery Form (GDF). This form should be filled during delivery of product and a copy of it should be handed over to the delivery person (this process ensures that the product delivered is in good condition).
• Consumers are not allowed to disclose the prices received during the bidding process to any other supplier or consumer.
• Consumer’s userid is non transferrable.
• Consumers are not allowed to use an alias to place false bids.
• General Buyers reserves the right to suspend a userid without providing any justification.

 

Suppliers

·      Registration

• Registration in General Buyers is free of cost for all Suppliers
• Supplier should only register for the category and location that they will be able to deliver at Cash on Delivery.
• Supplier has to provide all the necessary documents & information (as specified in “Supplier Registration” Section) to      General Buyers in order to qualify as a valid supplier for the selected product range.
• All the valid Suppliers are considered as same. General Buyers do not accept any money or influence to provide preference to any supplier.
• General Buyers reserves the right to suspend a userid without providing any justification
• Supplier’s userid is non transferrable
• General Buyers also allow Internet based retailers to register and participate in the auction process

 

·      Bidding

• Supplier will receive all inquiries pertaining to the category that they have registered with General Buyers.
• Depending on the supplier’s base location, supplier will be either considered as a local or an outstation supplier for a specific enquiry.
• If a Supplier bid for any enquiry, It will be considered that they will be able to supply the exact product mentioned in the enquiry
• Your bidding price should be the Final price (Total Transaction Price), i.e. inclusive of all taxes, delivery & handling cost. This amount shall be payable to you by the Consumer during delivery.
• Supplier will be notified only if they are the least bidder of a particular enquiry.
• Bids once submitted are irrevocable and cannot be modified. We request suppliers to be extra cautious while submitting the bids.
• All the Bids shall have a validity of minimum 14 days from the day of finish of auction.
• Winning of Reverse auction event is not a binding and may not result in confirmed order.
• Submission of false bid for any reason can result in suspension of supplier’s user id’s from any further participation in General Buyers website in future.

                                                                                                                                  

 

  Delivery

• All the products shall be Cash On Delivery.
• All products shall be delivered on receipt of the Purchase Order (from Consumer) within 7 days from the day of issue of Purchase Order.
• Supplier will carry 2 copies of Goods Delivery Form (GDF).  After delivery, this GDF shall be filled by Consumer. One copy each of GDF shall be retained by Consumer and Supplier (this process ensures that the product delivered is in good condition). Please read the Cash On delivery section for more details.

  Warranty

                All the products should be brand new and provided with original equipment manufacturers  (maker’s) Warranty (if any)

 

 Payment

• There’s no cost for Registration & Bidding process.
•  The Supplier has to pay a percentage of the total transaction price to General Buyers when a Purchase Order is issued to the supplier against an enquiry. The Payment slab is as below:

 

Total Transaction Price	General Buyers Fees
Rs 0        -    Rs 10,000	5%
Rs 10,001  -    Rs 1,00,000	4%
Rs 1,00,001   -      Rs 10,00,000	3%
Above   Rs 10,00,000	2%

 

Additional service tax and education cess amounting to 12.36% on “General Buyers Fees”

 

Illustration:

  Final price of a camera is Rs 9000 (amount payable to supplier by consumer)      

- General Buyers Fees @ 5% of 9000 = 450

- Service tax @12% of 450 = 54

- Education cess @3% of 54 = 1.62

- Total tax = 54 + 1.62 = 55.62, i.e. 12.36% of 450

 Total fees payable to General Buyers by Supplier = 450 + 55.62 = 505.62

 

 

Any modification in Indian service tax and education cess percentages shall be updated as and when applicable.

 

         Supplier shall pay the General Buyers fees within 10 days from the day of issue of Purchase Order (from Consumer).

        Non payment of fees within the given timeframe may result in immediate termination of user ids with General Buyers and subject to legal action.

 

Cash On Delivery (COD)

• All products should be accompanied with a valid "RETAIL BILL".
  
• It is the sole responsibility of Supplier to choose a logistics provider of his own choice to carry out the Cash On Delivery of product. General Buyers do not recommend or insist any specific Logistic Provider for shipments.
• Suppliers should avoid Logistics Provider services for Local deliveries. Suppliers should preferably arrange their own transportation and hand over the product directly to Consumer for Local city shipments.
• General Buyers provide COD facility for all its users and it is agreed that the agreement for transportation of goods through a Logistic provider shall be strictly between the Supplier and the Consumer only. At no time shall any right, title or interest over the items be associated with General Buyers nor shall General Buyers have any obligations or liabilities in respect of such agreement.
• General Buyers  is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of services provided by Logistic Provider  to Supplier.
• Supplier shall not hold General Buyers responsible for any dispute between him and Logistic Provider with respect to any transaction.
• Once the General buyers Consumer have raised a purchase order for the product, Supplier shall be mandatorily required to print 2 copies of Goods Delivery Form (GDF). Both the copies of GDF should be handed over to Logistics Provider along with the respective consignment.
• After Consumer makes payment and gets possession of the product, both the copies of GDF should be filled by Consumer in presence of Logistics provider. One copy each should be retained by Consumer and Logistics provider respectively. The Logistics provider should hand over this GDF to Supplier later. It is the responsibility of Supplier to make necessary arrangements with the Logistics provider to ensure that the filled GDF’s are returned back to Supplier. GDF is meant for future reference and its retention is a binding condition for Suppliers.

 

 

 

Termination

• General Buyers may terminate this Agreement along with terms and conditions and/or the provision of any of the services at any time for any reason, including any improper use of this portal without providing any justification. This may not affect any right to relief to which General Buyers may be entitled, at law or in equity. Upon termination of this User Agreement and these terms and conditions, all rights granted to you will terminate and revert to General Buyers.

Amendments

• General Buyers may at any time amend or modify this terms and conditions and your usage of this website will be governed by the terms and conditions in force at the time of your use.

Dispute

• If any dispute arises between General Buyers and consumer / supplier (all collectively as party) hereto during the subsistence of this Agreement or thereafter, the Parties hereto shall endeavour to settle such dispute amicably. In the case of failure by the Parties to resolve the dispute in the manner set out above within 30 (thirty) days from the date when the dispute arose, the aggrieved party may refer such dispute to arbitration in accordance with the Arbitration and Conciliation Act, 1996. The place of arbitration shall be in Jamshedpur. Any action arising out of or in connection with such arbitration proceedings shall be subject to the jurisdiction of Jamshedpur Courts only.
• If any party (consumer / supplier) fails to perform its obligations under this Agreement, such party shall be deemed to have breached this Agreement and in the event, the breach continues for 5 (five) days despite giving written notice to breaching party, the non-breaching party, shall have liberty to exercise its rights and remedies as available under this Agreement and under the Law.